Social work is an applied profession and academic field that facilitates social development, social cohesion, empowerment, and liberation
[1]. The principles of social justice, human rights, collective responsibility, and respect for differences are basic issues in social work. Social work, by relying on social sciences, humanities, and indigenous knowledge, engages individuals and structures in confronting the challenges of life and promotes welfare and well-being. This field is a profession based on specific knowledge and skills. The purpose of social work is to help individuals, groups, or communities to gain personal and social autonomy and social empowerment in one sense
[2].
One of the groups most in need of social work services is the female heads of households. The life of this group is often filled with many social and economic problems, such as loneliness, hard social relationships, low quality of life, physical and mental fatigue, children's social-behavioral problems, children's educational problems, stress, and depression
[3-6]. According to the US Bureau of Statistics, about 24% of children were living in single-parent families in 2018
[7]. This phenomenon in Iran since the 2000s onwards has led observers and experts in social and psychological affairs to seek and study the associated causes and solutions to cope with its consequences.
The empowerment of female heads of household is one of the most effective ways of improving their current unpleasant conditions
[8]. Social workers have a very important role to play in helping the female household heads. According to Yahyazadeh Pyrsrayy et al. (2017) and
[9] Torabi Momen et al. (2017)
[10], social workers have a constructive role in empowering the female heads of household. However, there are limited studies on the identification of the features that help social workers to empower this group. One of the most important features that seems to help social workers is psychological capability. Based on the evidence, the psychological health of social workers is a key and constructive feature in their success
[11, 12]. Although no significant research has been performed in this domain, it seems that such psychological features as intelligence, creativity, and personality traits can be helpful in the success of social workers in empowering the female heads of households.
Eriksen and McAuliffe (2006) demonstrated that personality traits and moral development predicted about 18% of variance in the career success of counselors
[13]. In addition, Mendoza and Hontiveros (2017)
[14] pointed out the role of intelligence in career success. Similarly, Sharifi et al. (2017)
[15] emphasized the positive role of intelligence in the performance of the workforce. Therefore, personality traits, creativity, and intelligence seem to affect the success of social workers, especially in empowering the female heads of households
[8, 16, 17]. One of the factors that greatly affects the motivation of career progress and success is creativity
[18]. Creativity is a basic skill in solving problems by employees that has a significant impact on job satisfaction
[19]. Creativity means the full utilization of mental abilities to generate a new thought or solution or new concept that can be effective in career success
[20].
In addition to creativity, intelligence is another important variable in career success. Research shows that different kinds of intelligence, such as cognitive, emotional, and spiritual intelligence, predict career success
[21-23]. According to Alfred Binet and Theodore Simon, intelligence can be understood as a general sense of reason that results in judgment. Moreover, Wechsler (1949) defines intelligence as a comprehensive ability to act purposefully, which enables a person to reasonably think and effectively deal with his/her environment
[24]. Additionally, Cattell (1987) refers to intelligence as the ability or capability of achievement of new knowledge, accumulation of cognition throughout life, and use of this cognition in problem-solving. Regarding this, it can be said that this feature is likely a key factor in career success.
Personality traits and styles are also other factors that are likely to be effective in career success. Research shows personality traits are closely related to job performance and career success, which can facilitate the achievement of the goals
[25, 26]. Holland believed that there is a relationship between personality traits and career environments. He argued that the interaction among the hereditary, cultural, and environmental factors leads to a series of habits and behaviors that make people prioritize and decide on their activities and preferences
[27].
Despite the importance of the psychological features, such as creativity, intelligence, and personality trait, in the success of social workers, especially in the empowerment of the female heads of households, little research has addressed this domain. Therefore, due to the lack of sufficient research background on this subject, the present study was conducted to investigate the role of intelligence, creativity, and personality traits in social workers in the empowerment of the female household heads.
This study was based on three hypotheses as follows:
1) Intelligence is effective in the success of social workers in empowering the female heads of households.
2) Creativity is effective in the success of social workers in empowering the female heads of households.
3) Personality traits are effective in the success of social workers in empowering the female heads of households.
In order to investigate the role of intelligence, creativity, and personality traits, the researchers compared these variables among the social workers successful and unsuccessful in the empowerment of the female household heads. The methodology section presents a description of the selection process of successful and unsuccessful social workers.
Materials and Methods
This applied research was conducted using a causal-comparative method. In the causal-comparative research methods, one of the most important threats that can affect the results is the lack of researcher control on the variables. Therefore, the researchers used the control methods to reduce this risk in a causal-comparative study by matching groups, creating homogeneous groups, and interpreting results carefully. The population of this study consisted of all social workers providing services for female-headed households under the cover of welfare organization from 2015 to 2018 in Tehran and Alborz Provinces, Iran. A total of 24 social workers were selected as the participants through a multi-stage cluster sampling method.
The inclusion criteria included being a social worker, working in one of the wellness centers in Alborz and Tehran provinces from 2015 to 2018, and giving informed consent for participation in research. On the other hand, the exclusion criteria included reluctance to complete questionnaires or withdrawal from the study for any reason. After data collection, the study population was divided into two successful and unsuccessful groups based on their success rate in empowerment. Accordingly, 27% of the social workers who obtained the highest score in the empowerment of the female household heads, and 27% of those obtaining the lowest score in this regard were selected as successful and unsuccessful social workers, respectively.
The research tools included the Neo Personality Inventory, Abedi Creativity Questionnaire, and Cattell Intelligence Test. In this study, scale 3 of the Cattell Intelligence Test was used to assess social workers' intelligence. This test includes 50 items, the scoring of which is performed by assigning a score of one to each correct answer. The total crude score of this test is calculated using the soft tables, converted to intelligence score with an average of 100 and a standard deviation of 15. The assessment of the personality traits was accomplished using the Neo Personality Test. This test assesses five personality factors, including openness, conscientiousness, extraversion, agreeableness, and neuroticism. The scoring of this questionnaire is based on the Likert scale (totally disagree, disagree, indifferently agree, and strongly agree).
The creativity test was developed by Abedi in 1996 based on the Torrance's theory of creativity. This test is rated on a three-point Likert scale. The instrument is composed of 60 items, including four subtests of fluidity, elaboration, ingenuity, and flexibility. In this research, after reviewing the tool, some of the questions were removed, resulting in a 49-item questionnaire. The content of this tool was also reviewed and according to the community under study, the type of written questions was simplified. The reliability coefficients of the Neo’s Personality Test, Cattell Intelligence Test, and Abedi Creativity Test were obtained as 0.79, 0.84, and 0.89, respectively.
In order to observe ethical considerations, the employees were informed about the research objectives, and their informed consent was obtained. In addition, all participants were assured about the confidentiality of their information. The protocol of the study was also reviewed and approved by the Local Ethics Committee of the Islamic Azad University of Roudehen, Iran. Data analysis was performed in SPSS software (version 19) using the analysis of variance.
Results
The research findings are presented in descriptive and inferential sections. Table 1 presents the descriptive statistics of the participants’ demographic characteristics.
Based on the descriptive statistics, most of the participants (91%) were either single or married. The maximum age range of the participants was 26-35 years (54.2%). The majority of the participants had a bachelor's degree (83.3%). With regard to the field of study, 83.3% of the participants had studied psychology and counseling.
1. Effectiveness of intelligence in the success of social workers in empowering female household heads
2. Effectiveness of creativity in the success of social workers in empowering female household heads
The results of descriptive information in the two groups indicated that the mean intelligence and creativity scores were higher in the successful group than in the unsuccessful group (Table 2). Table 3 presents the results of the analysis of variance test for the comparison of intelligence and creativity